Welcome to Your Fleet Team
Our vision is simple: to make fleet management straightforward, transparent, and stress-free for Australian SMEs. Just clear communication and flexible solutions that grow with your business.
Today’s Reality for SMEs
Let’s be honest. Managing a fleet isn’t easy, especially when you’re running a small or mid-sized business.
What might begin as a few hours a month with a spreadsheet can quickly turn into days of chasing registrations, booking repairs, and sorting out driver issues. Before long, it feels like a full-time job on top of everything else you already do.
And if you’ve worked with larger providers, you might know the frustration of feeling like just another number. Slow response times, rigid contracts, and corporate processes make it even harder.
What SMEs really need is a partner who listens, communicates clearly, and keeps pace with their business.
How We Help
This is why we created your fleet team. We saw the frustrations SMEs face and decided there had to be a better way.
Fleet management doesn’t have to be overcomplicated or buried in corporate processes and jargon. We wanted to flip the script and make the whole process simple, transparent, and more human.
It’s all in our name. We’re your fleet team. Real people who believe in genuine partnership, working alongside you to keep your vehicles moving without the headaches. With us, you’ll always know what’s happening, why it matters, and what it costs.
You don’t have to do it all yourself. With your fleet team by your side, you’ll have a partner who takes care of all the moving parts that keep your vehicles on the road. Behind the scenes, we keep an eye on the data, making sure your fleet stays safe, compliant, and optimised so there are no surprises.
How We Do Things Differently
SME First
You should never feel like an afterthought.
With us, SMEs come first. Always.
This is our sweet spot, and we partner
with you to grow your business.
Dedicated Support
You don’t have to put up with slow
response times and call centre scripts.
We’re proudly customer service obsessed.
You get a dedicated account manager who picks
up the phone and knows your fleet inside out.
Transparent Pricing
Pricing shouldn’t be a guessing game.
Our 100% Price Transparency Guarantee
means no hidden costs and no confusion.
Just clear, fair pricing. You see what you’re
paying for, and why.
Flexible, Short-Term Contracts
Contracts shouldn’t tie you down.
Our contracts flex with your business needs.
No long-term risk. Just solutions that
work with you, not against you.
Smart Tech, Explained Simply
Tech shouldn’t be complicated.
We bring you smart fleet tools but cut
the jargon. We’ll explain it clearly, show you
how it works, and keep things simple.
Meet Our Team
Duncan Ferguson
General Manager
Shmonie Darmo
Senior Account Manager
Ashwini Saravanan
Financial Controller
Andrew Murrie
Executive Director
Daniel Johnson
Non-Executive Director
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General Manager
Duncan has extensive international experience in financial markets; client liaison and risk management – designing and executing derivative hedge strategies to protect clients’ bottom-line performance. Post-graduate studies led to a career change; working in the cognitive neuroscience software sector with an emphasis on its application to road safety. Duncan is a regular ‘thought leadership’ contributor to the National Road Safety Partner Program (NRSPP) and the author of the Safe Driving chapter in IPWEA's 2019 Plant and Vehicle Management Manual (e-manual).
Duncan brings his financial, client liaison, and road safety expertise. He has been instrumental in creating our Micro-Learning Video Coaching library content and the your fleet team concept development.
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Senior Account Manager
Shmonie has 25 years of experience in Fast Moving Consumer Goods marketing, and brings a wealth of strategic insight, client-focused thinking, and results-driven expertise to her account management role within the Fleet Operations sphere. Her FMCG background has honed skills that seamlessly translate into driving excellence in her role.Shmonie’s strategic planning expertise ensures she identifies and implements tailored solutions that meet clients’ evolving needs. Her relationship management skills, cultivated through years of stakeholder collaboration, enable her to build trust and deliver exceptional service.
With a commitment to understanding clients’ pain points and delivering innovative solutions, Shmonie is dedicated to building long-term partnerships that drive mutual success and growth.
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Financial Controller
Ash Saravanan is a qualified CPA with over 15 years of experience in financial accounting and audit. She has worked both in-house and with audit firms, developing expertise in financial reporting, budgeting, and financial process optimisation.Ash is known for her attention to detail and strong focus on accuracy, ensuring clarity and compliance across all areas of financial management. With a dedication to continuous improvement, she helps streamline financial processes and support informed decision-making, making a meaningful contribution to the success of the organisation.
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Executive Director
Andrew is a co-founder of the Mercurien Group and has extensive analytical and operational experience across multiple industries including: banking, media, retail, financial planning, insurance, and fleet operations. Andrew has significant technical expertise in building data management systems, including algorithms, to improve business outcomes.
Andrew brings his ability to problem-solve for customers and his technical expertise – system design, data integration, and analytics. He has overseen the build of the Mercurien’s Group’s IT architecture, including the Online Insurance Platform and our proprietary risk algorithm - the analytics engine that drives our ability to generate strong safety and tax-optimisation outcomes for clients.
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Non-Executive Director
Daniel has over three decade’s experience in the insurance and Fintech sector. Prior to Mercurien, Daniel has held senior executive positions as: Director/ National Product Manager Fleets - Insurance House Group; owner of Apex Insurance Brokers; Northern Region Manager – ACE Insurance Limited; Account Manager – Minet Insurance Brokers. Daniel is currently a non-executive director of Cloudfloat (fintech start-up) and has previously held directorships at FloodMap and IBNA.
Daniel brings to Mercurien his insurance, fintech start-up, and corporate governance expertise. Daniel’s insights have been instrumental in the development of the Online Insurance Platform; his long-established broker network and personal energy drive the market development of our insurance arm.
Contributing Author
IPWEA’s Plant and Vehicle Management Manual is widely recognised as Australia's most comprehensive digital guide for fleet managers.
Our General Manager was the author of the Safe Driving chapter in IPWEA's 2019 Plant and Vehicle Management Manual (e-manual).
This knowledge has been built into the tech and processes that we provide to clients.
And we’re proud members of, and contributors to, the NSRPP.
